How to Lower your Comcast Bill Price. Comcast had thrown me for a bit of a loop lately. The live- chat method had always worked for me in getting discounts and promotions on Comcast services, but lately they’ve been sticklers. I had written an old post on Get Rich Slowly in the past that highlighted how to cut your Comcast bill – and gave the actual chat transcript that cut my cost by 3. Lately, I hadn’t had as much luck with their live chat team. Perhaps part of the problem I’ve run into was that I had been getting discounted high speed internet (while still paying full price for cable). Then again, maybe they read that post and decided to “toughen up” the live chat team. Sure, I could get rid of cable completely. But college and pro football is right around the corner and I’m an addict! So I decided to go back to my old method of getting a Comcast discount – a good ole’ fashion phone negotiation. In case you missed it, the moment of birth is embedded below along with the livestream. There’s still more to come. The calf is already attempting to stand up and. Before I go into the negotiation and what the result was, I’ll first highlight what my package and price was: Digital Basic Cable with HD DVR: $8. Blast Cable Internet (2. MB/s): $3. 0/month (discounted)Total price: $1. Note: Comcast has since updated their speeds and pricing, so research what the current offerings are in your area, and substitute in the script. It’s the technique that works, not the pricing specifics. I’ll now walk you step- by- step how I was able to get that down to $8. I picked up the phone and called Comcast’s customer service number: 1 (8. I state (“disconnect service”) when prompted by the automated voice prompts. This should get you connected to a Comcast retention specialist, who have a little more power to offer discounts than other customer service reps, or so the theory goes. I lead my negotiation with the competition. Comcast fears losing customers to AT& T U- Verse, who is offering up some great discounted packages to new customers. My discussion was almost identical to this – and this Comcast script has reportedly worked well for hundreds of readers: Me: I’d like to discontinue my service. Comcast Rep: OK, may I ask why? Me: Because I need to lower my bill and AT& T has some great offers for me. Comcast Rep: OK. Well AT& T doesn’t offer as many HD channels, but I can look to see what kind of package we may be able to offer you. Me: OK, I’ll hear you out. Comcast Rep: OK, so we have a package where you can get Comcast Digital Preferred (more channels that what I was getting with . This is the price we offer new customers. Me: Yeah, but I don’t need more channels. Do you have a package with less cable channels? I don’t need that many. Comcast Rep: Let me check. The enhanced do-it-yourself installation kits include everything needed for quick and easy set-up of Comcast services. The Xfinity Triple Play Self-Install Kit. Step-by-step instructions & script for existing customers to negotiate a new customer promo discount from Comcast to lower their cable & internet bill. Would you like to do this? Me: Are you sure you don’t have any cheaper packages? Comcast Rep: Yes. Me: OK, please make the switch. Comcast Rep: OK, we can add on digital voice for $3. Me: No thanks (I have Ooma digital phone service, and it’s free). Score another one vs. Comcast customer service. Revware's MicroScribe® Portable CMM is a point-to-point, edge-to-edge data collection tool or alignment tracker for use with attached laser. Propane is used in a number of applications, the most common being a heating fuel. While the Houston heating season is limited, our location, size and industrial. A couple of weeks ago, I had to lay my eight year old iMac to rest. After years of faithful service, it had finally died beyond repair. I do not like shopping for new. This week we took a hard look at VPNs to see if they’re really the perfect privacy saviors (they aren’t), learned some meticulous ways to sharpen you pencils, and. I Saved 3. 0%! I was able to cut $3. Comcast has since upped their speeds), with one simple call. Over six months, it will save me $2. I will negotiate again. Stay Congenial. I want to point out that I was friendly, yet confident with the service rep. It may sound cliche, but treat others as you would want to be treated and you will get better results. Act like a jerk, and you’ll strike out. UPDATE: I have since been able to do this again, and after Comcast started charging me again for a modem, I got rid of their modem fee by purchasing my own modem and router – saving me another $1. Comcast recently jacked up their modem rates). This is something you 1. I bought a Comcast supported modem – I opted to go for the Motorola DOCSIS 3. SB6. 14. 1 cable modem (there is also a newer MB7. I paired it with the TP- Link Wireless- N router. Both were top sellers in the cable modem and router categories on Amazon and had outstanding reviews. I paid a total of $9. Comcast modem rental fee! Cut your Comcast Bill Discussion: What did your Comcast negotiation look like? How much did you save and how did you get it? Comcast CSR’s: Now is your chance to tell all! How can customers get the best deals and how does Comcast set these policies (retention specialist can negotiate/others cannot).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
August 2017
Categories |